Exchange and return policy
We want every purchase at KOROL NATALI to be a pleasant and well-considered experience for you — so before placing an order, please take a minute to read these few points.
Wigs and other products made of natural and synthetic fibers belong to the category of goods that are not subject to exchange or return — this is stipulated by the legislation of Ukraine.
Resolution of the CMU of March 19, 1994, No. 172
That is why we offer a convenient and fair shopping format: you can place an order with a prepayment and make your final decision during the fitting at a Nova Poshta branch. This way, you can evaluate the product in person before it becomes yours.
The buyer pays for the shipping cost of the product. After full payment, the product is considered sold and, according to current legislation, is no longer subject to exchange or return.
By placing an order in our online store, you confirm that you have read and agree to these terms.
View User Agreement